Terms of service


Overview

Welcome to Mesqen.

These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

Mesqen
Inhaberin: Seda İnan Kara
Reinickendorfer Straße 92
13347 Berlin
Germany
E-Mail: info@mesqen.com

Products

We make every effort to display our products as accurately as possible. However, product colors and appearance may vary depending on your device, screen settings, and lighting conditions.

We reserve the right to modify, discontinue, or limit the availability of any product at any time.

Orders

By placing an order, you submit an offer to purchase products from Mesqen.

We reserve the right to refuse or cancel orders in exceptional circumstances, including suspected fraud, pricing errors, stock issues, or incorrect product information.

An order is considered accepted once you receive an order confirmation from us.

Prices and Payment

All prices shown in our store are displayed in Euro (€).

Applicable taxes and shipping costs are displayed during checkout before the order is completed.

Payment must be completed before an order is processed and shipped.

Shipping

Delivery times are estimates only and may vary depending on destination, carrier performance, customs procedures, or circumstances beyond our control.

We are not responsible for delays caused by shipping providers or force majeure events.

Returns and Right of Withdrawal

Consumers located within the European Union are entitled to statutory consumer rights, including the right of withdrawal where applicable.

Further information regarding returns, refunds, and cancellations can be found in our Refund Policy.

Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, designs, and branding, is the property of Mesqen or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, or operation of third-party websites.

Limitation of Liability

Nothing in these Terms limits liability where such limitation is prohibited under applicable law.

To the extent permitted by law, Mesqen shall not be liable for indirect, incidental, or consequential damages resulting from the use of our website or products.

Privacy

The processing of personal data is governed by our Privacy Policy.

By using our website, you acknowledge that you have read our Privacy Policy.

Changes to These Terms

We reserve the right to update or modify these Terms at any time.

The latest version will always be available on this website.

Governing Law

These Terms shall be governed by the laws of the Federal Republic of Germany.

Mandatory consumer protection rights applicable in the country of the customer's residence remain unaffected.

Contact

If you have any questions regarding these Terms, please contact:

Mesqen
Seda İnan Kara
Reinickendorfer Straße 92
13347 Berlin
Germany
E-Mail: info@mesqen.com